How do I use my points on Drop?

You can use your points to redeem any of the rewards you are eligible for. Simply go into the rewards tab, choose your desired reward, and click on redeem. Your reward will be arriving shortly. 😊

 

For in-app redemptions (beta): 

1. On the Redeem page, locate the new Wallet tab in the top right.

2. In this tab, you will see your new rewards. If you have already redeemed your reward and would like to store it to your history, you can click on the three dots to move it to your Redemption History. 

 

3. In your Redemption History, you will be able to see all the rewards you have redeemed up-to-date. 

 

 

Have more questions? Submit a request

4 Comments

  • 0
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    Croy1965

    I sent in a request for missing points but sent you the wrong email address. My DROP email on file is croy1965@yahoo.ca. Can i resubmit my request?

  • 0
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    Breann

    I want to redeem my points and get a $10 Old Navy gift Card. The app says i need to verify my phone number and they send me a text message with a verification number. I input that and it says the number is already in use. I do this multiple times with no change, i cannot redeem. What is happening? I also made a ticket about not being able to connect to facebook, that never got resolved. I also made a ticket about not receiving the 10,000 points for signing up for mylo. That was never applied to my account and i never heard anything back. Does anything in this app work or are you just stealing all my information? 

  • 0
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    Janna Saavedra

    I want to redeem my points, but there seems to be a problem with my phone number verification. I will send in my number for verification, I will receive a code, but then the app will say it didn't work and will not allow me to continue. 

  • 0
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    Surendra Shrestha

    I want to redeem my points and I cant because I am not getting txt and call. Please help!

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